EFFECT OF CONFLICT MANAGEMENT ON THE PERFORMANCE OF SUNSEED NIGERIA LIMITED, ZARIA

Author: Amusan, Oluwakemi Rukayat

Supervisors: Dogarawa L B and Onu A. J. C

Conflict is a natural phenomenon in most organisations as long as human relationships are involved. As such the existence of conflict has become an issue of concern in Sunseed Nigeria Limited, Zaria as a result of employees’ welfare. The resulting effect has not only affected the employees but also the organisation as a whole. This study examined the Effect of Conflict Management on the Performance of Sunseed Nigeria Limited, Zaria. The study adopts survey design and is cross sectional in nature. The population of the study consists of 112 staff of Sunseed Nigeria Limited, Zaria. Multiple regression was utilized in analyzing the data. The study found that collaboration strategy and avoidance strategy have positive significant effect on the performance of Sunseed Nigeria Limited, Zaria, while compromise strategy has a negative significant effect on the performance of the organisation. The study concluded that there is no one best strategy in managing conflict as the management of conflict depends on the behavioural intentions of the parties to conflict, the time frame and the situation the organisation finds itself. It therefore recommended that management of Sunseed Nigeria Limited should emphasize the adoption of collaboration and avoidance strategies in order to improve the performance of the organisation